Quiz 2: Basic Change Theory

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Question 1 of 6

1. Question
According to John Kotter, what is the most important aspect when changing someone’s behavior?
- a. Make them feel threatened
- b. Give them compelling, rational reasons
- c. Speak to their feelings
- d. None of the above
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Question 2 of 6

2. Question
What kind of strategy might a leader using when understanding Gil Rendle’s model of the Rollercoaster of Change?
- a. Provide opportunities (such as cottage meetings or listening forums) for the congregation to ask questions and express concerns
- b. Put articles in the newsletter rationally explaining the change
- c. Have the leaders meet regularly in executive session so they aren’t bothered by the flak that the change is causing
- d. Post comics about change in the newsletter and around the building
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Question 3 of 6

3. Question
1. According to Ian Evison, what is the best way to turn a disagreement into a fight?
- a. Don’t allow people to communicate directly with one another
- b. Encourage an atmosphere of “one-upmanship”
- c. Give those with the strongest opinions the most time during meetings
- d. All of the above
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Question 4 of 6

4. Question
When introducing a change initiative, what are the roles that different leaders should play?
- a. The called minister should lead the change initiative. Every one else will follow.
- b. Core leadership should be in agreement before introducing a change initiative.
- c. Leaders should not push a change initiative until there is buy-in from 40% of the congregation.
- d. Leaders should not push a change initiative until the core leadership in in agreement and they see there is 20% buy-in.
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Question 5 of 6

5. Question
When introducing a change, how should leaders gage the responses?
- a. Pay attention to the loudest, most passionate voices.
- b. Weigh all opinions with equal weight.
- c. Pay attention to the total number of members vs. the number of respondents and weigh the responses accordingly.
- d. Don't worry too much about those who dissent. You are the leader, after all!
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Question 6 of 6

6. Question
After a majority of the congregation is on board with a change initiative, what strategies might the last 20% of the congregation use that might still derail the change?
- a. Confuse the issue by introducing tangential issues and unrelated details
- b. Run for election
- c. Suggest that a committee be set up to review the initiative
- d. Both “a” and “c”
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Quiz 2: Basic Change Theory

1 Basic Change Theory (211)

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