Quiz 9: Regulating the Heat

Question 1 of 4

What is not a challenge in getting people’s attention as you are trying to lead a change?

Question 2 of 4

In order to make your case for change, you should spend more energy on the compelling facts and less time on providing a “frame.”

Question 3 of 4

Metaphors are helpful in communication because they are “loaded” with more meaning than a description of the facts.

Question 4 of 4

What is not a good process for people who are being led through change?

One-on-one conversations
Cottage meetings of 10-12 people.
Taking people's precious free time into account by having the discussion and vote at the same time.
Having congregational conversations without a vote.

8: Regulating the Heat (211)